FAQ / Policies

SHIPPING:

Ready made items ship within 2-5 business days. Items with a customizable option ship within 1-2 weeks of purchase. Please double check your shipping address! Items ship with a tracking number that will be emailed to you once your order has shipped. I offer USPS Ground Advantage, USPS Priority Mail, and USPS Priority Mail Express. 

International Shipping: I am happy to offer international orders and shipping. Please contact me with your country information and I will offer you a rate based on where you live. International customers are responsible for paying any custom fees/import taxes as required by your country. 

RETURNS:

Returns and exchanges are handled on a case by case basis.  If there is a problem with your jewelry please contact me as soon as possible and I will do my best to work with you to sort out any issues. If it is determined to be a defect of craftsmanship I will repair; if it is determined to be an issue of rough or negligent wear I will repair if able for a small fee. Please note that I cannot offer refunds for stone damage.  Turquoise, variscite, and other stones used in my jewelry are of high quality but are also softer natural gemstones that may chip or crack if dropped or knocked against a hard surface. Please treat your stones with care! Check descriptions carefully to review measurements and sizing recommendations.